+1 (713) 688-4600 | Sales Toll-Free: (855) SELL BPM | 24/7 Service: +1 (832) 617-5702 info@bpmmicro.com
Select Page

What people like you say about BPM

Great Sales Team

The sales team was great. They helped alleviate a problem where the Program Development team wasn’t going to quote on the development of a new programming algorithm for our very old flash… Read more “Great Sales Team”

Gregg M

Placing a P.O.

Very good – I will be placing a PO (10 out of… Read more “Placing a P.O.”

Mike K

Outstanding

Totally outstanding Job 10 out of… Read more “Outstanding”

Name withheld

Thanks for Hard Work

Thank You! very much for all your hard work. 10 out of… Read more “Thanks for Hard Work”

Name withheld

Excellent!!!

Excellent!!! Usually, you reply on the same day. 10 out of… Read more “Excellent!!!”

Marisela H

Had an Issue… However

Had an issue with getting a payment resolved regarding an RMA. However, Ebony and Jerome stepped up to the plate, helped me resolve the issue, made things right, and took immediate ownership of the problem. They put in place plans to avoid any such problems from happening in the future. These two employees are outstanding… Read more “Had an Issue… However”

Jonathan M

Quick!

Quick response to quote request. 10 out of… Read more “Quick!”

Armando R

Well Done

Well done. It’s always in time to meet what I want. Thanks. 10 out of… Read more “Well Done”

Jack C

Wrap This Up

Thank You! so much for the quote. So we can wrap this up. 10 out of… Read more “Wrap This Up”

Name withheld

Within 48 Hours

Received quote with all info required within 48 hours. 9 out of… Read more “Within 48 Hours”

Name withheld

Right on the ball!

Right on the ball! Great job (10 out of… Read more “Right on the ball!”

Name withheld

Excellent

Excellent, very fast, and… Read more “Excellent”

Luis M

Urgent Need

Great! very timely response due to the machine being in urgent need of the part. 10 out of… Read more “Urgent Need”

Odis H

Problem Case

This one I was worried about. (being obsolete). I know you had to work on this. Thank… Read more “Problem Case”

Name withheld

Impressed

I’m impressed with the turnaround time. 10 out of… Read more “Impressed”

Name withheld

Fast Reply

Usually reply in less than one day. 10 out of… Read more “Fast Reply”

Marisela H

Accomplished the Objective

The reply was made in a very short time and accomplished the objective (10 out of… Read more “Accomplished the Objective”

Julio F

Need Improvement

It was fine, everyone did their job. Though I am increasingly annoyed that quotes frequently are received without costs associated with the Modules Solutions; resulting in having to bounce them back to your team for that information when I believe it should have been provided in the first place. This back and forth creates unnecessary… Read more “Need Improvement”

Name withheld

Always a Fast Response

Great, thanks, always a fast response. 10 out of… Read more “Always a Fast Response”

Humberto R

Phone Friendly

Friendly on the phone, quick response (10 out of… Read more “Phone Friendly”

Name withheld

Great Timing

Great. The timing was right. 10 out of… Read more “Great Timing”

Odis H

Nicely Done

Name withheld

Totally Satisfied

I am totally satisfied so far, your attention is impeccable and very attentive. This is new to me but thanks to your attention I have no… Read more “Totally Satisfied”

Luis M

Ebony Was Awesome

Ebony was awesome in her ability to manage my needs. I have equipment built by BPM in 1996 still running and being able to find replacement parts were… Read more “Ebony Was Awesome”

Name withheld

Above & Beyond

You do go above and beyond (10 out of… Read more “Above & Beyond”

Name withheld

Attentive Service

In my experience the support and attentive service is… Read more “Attentive Service”

Marcelo M.

Quick, Professional and Efficient

Your team is quick, professional, and efficient. Thank… Read more “Quick, Professional and Efficient”

Jonathan M

Pleased with Response, Customer Service

I’m very pleased with the response time. And the customer service that you… Read more “Pleased with Response, Customer Service”

Name withheld

Proactive

BPM team proactively contacted us to review our current process. After some discussion, they presented several opportunities we might choose to enhance or process by standardizing between machines and installing one option. Also helping to identify where we can use assets from an older model programmer on our latest one. Taking the time with so… Read more “Proactive”

Name withheld

Thank you for the time, expertise, professionalism

BPM Micro worked through my extensive list of legacy components and was able to provide a current manual programming solution. I am excited to see the performance of the 1710 manual programmer vs. our discontinued model. Thank you for the time, expertise,… Read more “Thank you for the time, expertise, professionalism”

Michael H

Short Time to Reply

Each time when I need a quote your reply is in a short time. The following for my request is good and usually material is received before the expected date.… Read more “Short Time to Reply”

Marisela H

Fast Quote

Very fast response on the quote. The customer and I really appreciate BPM Microsystems’ quick… Read more “Fast Quote”

Adrian C

Fast & Efficient

Fast and efficient, very pleased with service… Read more “Fast & Efficient”

Lucy C

What I Needed

The reply was very fast, and what I needed. 10 out of… Read more “What I Needed”

Alejandro P

Very Fast

Very fast response time. Thank You! 10 out of… Read more “Very Fast”

Name withheld

Keep it Up

I appreciate you! Keep up the good job. 10 out of… Read more “Keep it Up”

Name withheld

Speedy Response

I greatly appreciate the speedy response! 10 out of… Read more “Speedy Response”

Name withheld

Quick Quotes

Each time when I need a quote your reply is in a short time. The following for my request is good and usually material is received before the expected date.… Read more “Quick Quotes”

Marisela H

Have A Great Day

Great response time! Thank You And Have A Great Day! 10 out of… Read more “Have A Great Day”

Name withheld

Timing was perfect

The timing was perfect ( quick response). 10 out of… Read more “Timing was perfect”

Odis H

Speedy, Speedy, Speedy

Speedy, Speedy, Speedy got to love it!! 10 out of… Read more “Speedy, Speedy, Speedy”

Name withheld

Quote within an Hour

I got a quote within an hour after the request… Great job, good timing! 10 out of… Read more “Quote within an Hour”

Odis H

Perfect Support

Perfect device and perfect hardware and software support. 10 out of… Read more “Perfect Support”

Bijan A

Quotes are fast

BPM quotes are faster than we can imagine. 10 out of… Read more “Quotes are fast”

Rocky L
BP Electronics Limited

Response was Very Fast

The response was very fast and the required information was given. 10 out of… Read more “Response was Very Fast”

Francisco R

Very Satisfied

Very satisfied. Informative and helpful. 10 out of… Read more “Very Satisfied”

Randy B

Good Services

Good services & prompt response. 10 out of… Read more “Good Services”

Name withheld

Most Understanding

Ebony Wakefield has been most understanding given our bizarre way of placing an order 🙂 Technical support has been 110% as… Read more “Most Understanding”

Name withheld

Wow

WOW! Great job and response time! 10 out of… Read more “Wow”

Name withheld

Great Response Time

Great response time! Keep up the good work! Thank… Read more “Great Response Time”

Name withheld

Very Fast

Very fast turnover!! 10 out of… Read more “Very Fast”

Name withheld

Full Info

Quickly responded with full information. 10 out of… Read more “Full Info”

Hoa H

Most Helpful

Ebony was very helpful in resolving my issue and my quote was received in a timely manner. 10 out of… Read more “Most Helpful”

Name withheld

Fast Turn

2-3 hour turnaround. Very good. 10 out of… Read more “Fast Turn”

Name withheld

Great response time

Great Job! Great response time (10 out of… Read more “Great response time”

Name withheld

Thanks

Thank You! once again. Technical Support: 10 (0 min / 10 max) Customer Service: 10 (0 min / 10… Read more “Thanks”

Name withheld

10 out of 10

Technical Support: 10 (0 min / 10 max) Customer Service: 10 (0 min / 10… Read more “10 out of 10”

Khaled M

One of the Best

One of the best in the business! 10 out of… Read more “One of the Best”

Name withheld

Quick Quote

The requested quote was sent in a very timely manner. (really quick) Thank you, BPM. 10 out of… Read more “Quick Quote”

Name withheld

Very Pleased How Quick

I am very pleased with how quickly you were able to reply to us with a quote. I have forwarded the quote with a brochure to our wider team for consideration. Thank you for your excellent service. 10 out of… Read more “Very Pleased How Quick”

Edward C.

Great

As always great. 10 out of… Read more “Great”

Name withheld

Major Improvement

Over the years, I’ve seen a major improvement in the whole spectrum of your company! Thank You! 9 out of… Read more “Major Improvement”

Name withheld

Very Big Praise

Very big praise to you. Super fast response. Very friendly inquiry if I need support. And the price has remained the same. Absolutely top service. Overall Satisfaction:… Read more “Very Big Praise”

Thomas R

Quick Response

Thanks for your quick response.  Overall Satisfaction: 10 out of… Read more “Quick Response”

Francisco P

Great Job

Great Job, fast response time. Overall Satisfaction: 10 out of… Read more “Great Job”

Name withheld

Keep Up the Great Work

Great job! keep up the great work!  Overall Satisfaction: ‎10 out of… Read more “Keep Up the Great Work”

Name withheld

Great Job

Great job! keep up the great work! 10 out of… Read more “Great Job”

Name withheld

Really Nice and Helpful

Pierce was really nice and helpful with all the requirements for the setup. He always replied to all my emails on time and sent all the documents correctly filled. Overall Satisfaction: ‎9 out of… Read more “Really Nice and Helpful”

Name withheld

Strong Knowledge

Terence is very strong in his knowledge, I am pleased to have him when I need support. Regarding BPM, I think it is a very good service provider. Overall Satisfaction: ‎10 out of… Read more “Strong Knowledge”

Juvencio C

Response Times Very Efficient

It was great, the response times were very efficient. Overall Satisfaction: ‎9 out of… Read more “Response Times Very Efficient”

Omar S.

Great News

This was great news for us (Quote on a legacy Daughter Card). We deal with a lot with older modules. Overall Satisfaction: ‎10 out of… Read more “Great News”

Name withheld

Don’t Know How It Could Be Better

I really don’t know how it could be better. I’m very content with BPM all around.  Overall Satisfaction: ‎10 out of… Read more “Don’t Know How It Could Be Better”

Name withheld

Great Response Time

As always great response time. Much needed information.  Overall Satisfaction: ‎10 out of… Read more “Great Response Time”

Name withheld

Happy with Customer Service

I was happy with customer service on the subject described in this case. My questions were answered promptly. I have no complaints. Overall Satisfaction: ‎9 out of… Read more “Happy with Customer Service”

Name withheld

Very Satisfied with Support

I am very satisfied with the support provided by Terrence. Overall Satisfaction: ‎10 out of… Read more “Very Satisfied with Support”

Juvencio C

Love BPM

I love BPM for our business. I compare the support and service and no other has the same excellent service. Thanks, BPM. Overall Satisfaction: ‎10 out of… Read more “Love BPM”

Juan T

Meet and Exceed!

You meet and exceed this customer’s satisfaction! Overall Satisfaction: ‎10 out of… Read more “Meet and Exceed!”

Name withheld

Service is Good

Overall BPM service is good. Overall Satisfaction: ‎10 out of… Read more “Service is Good”

Jaya

Great job Penny!

Overall Satisfaction: ‎10 out of… Read more “Great job Penny!”

Name withheld

Quick Response

You did a great job. I received a quick response as expected. Overall Satisfaction: ‎10 out of… Read more “Quick Response”

Name withheld

Another Great Job

Cassie good to see your name. Another great job from you. Overall Satisfaction: ‎10 out of… Read more “Another Great Job”

Name withheld

Great Support

Good experience, great support. Thank you! Overall Satisfaction: ‎10 out of… Read more “Great Support”

Frank P

Great Job

Overall Satisfaction: ‎10 out of 10. “Great job… Read more “Great Job”

Name withheld

Response was Quick

Your response was quick and exactly what I wanted, even if the part is a little pricey. Great customer service. Overall Satisfaction: ‎9 out of… Read more “Response was Quick”

Lynn B

Quote for a Socket Went Very Well

Getting a quote for a socket went very well. One thing I would like to see is a compare sockets. We are programming 2 ICs and there is a list of 3+ sockets that would work for both. How do I find out what the differences are? Overall Satisfaction: ‎10 out of… Read more “Quote for a Socket Went Very Well”

Travis S

Outstanding Response Time

Outstanding response time! Great Job. Overall Satisfaction: ‎10 out of… Read more “Outstanding Response Time”

Name withheld

Charlie is the Man!

Digi-Key

Charlie is the man! Always a reliable contact when something strange is happening to the machines. Thanks! Overall Satisfaction: ‎10 out of… Read more “Charlie is the Man!”

Jonny A

Can’t Improve on Excellence

Overall Satisfaction: ‎10 out of 10. Can’t improve on… Read more “Can’t Improve on Excellence”

Daryl H

Very Quick Response

Another Great Job! Very quick response time. Overall Satisfaction: ‎10 out of 10… Read more “Very Quick Response”

Name withheld

Thanks Cassie

Great Job! Cassie Thank You Once Again… Overall Satisfaction: ‎10 out of… Read more “Thanks Cassie”

Name withheld

Response was Very Fast

No issues, the response was very fast. Overall Satisfaction: ‎10 out of… Read more “Response was Very Fast”

Pete P
Trenton Technology Inc.

Another Great Job

Another great job! Done by Inside Sales. Overall Satisfaction: 10 out of… Read more “Another Great Job”

Name withheld

Proven Yourselves

You have proven yourselves all year!! So, in my opinion, you have made your number one priority. Overall Satisfaction: ‎10 out of… Read more “Proven Yourselves”

Name withheld

Quick Answers

BPM has always supplied answers quickly & with good feedback on what can be expected, Thank you! Overall Satisfaction: ‎9 out of… Read more “Quick Answers”

Kym A

Appreciate the Quick and Detailed Response

Arrow Electronics

We really appreciate the quick and detailed response on solving the problem. Continue doing that. Thank you. Overall Satisfaction: ‎10 out of… Read more “Appreciate the Quick and Detailed Response”

Edward  T

With BPM for 8 years

We have been with BPM for 8 years, and every major issue we encountered get fixed properly, keep doing a great… Read more “With BPM for 8 years”

Alejandro P

Always Great

Always great – repeatable and expected results from your team! A benchmark for other companies to follow in sales/customer care.  Overall Satisfaction: ‎10 out of… Read more “Always Great”

Name withheld

Quotation for Device Support

The quotation for device support is slow, the customer always urges it for making their budget. Overall Satisfaction: ‎10 out of 10… Read more “Quotation for Device Support”

Name withheld

Happy to Get Your Help

I‘m happy to get your help in time. Thanks a lot. Overall Satisfaction: ‎10 out of… Read more “Happy to Get Your Help”

Jack C.

Excellent Inside Sales Attention

Thanks inside sales team, excellent service. (10 out of… Read more “Excellent Inside Sales Attention”

Miguel S

Keep Up the Good Work III

Great job Terence keep up the good work! Overall Satisfaction: ‎10 out of… Read more “Keep Up the Good Work III”

Name withheld

Really Great

Shelby is really great sales, friendly, and provided all information timely. Overall Satisfaction: ‎10 out of… Read more “Really Great”

Name withheld

Keep it Up II

Keep up the good work. Customer Service: ‎10 out of… Read more “Keep it Up II”

Jorge G

Very Knowledgeable Support

B&C Electronic Engineering

Very knowledgeable support required to fix my problem. I was stymied trying the online offered solutions but Charlie had me up and running the same day despite a tricky path to take using some of your legacy hardware and software. I plan on updating to the latest and greatest BP Microsystems solutions when an opportunity… Read more “Very Knowledgeable Support”

Wayne C

Keep up the Good Work II

Cassie great job! Keep up the good work. Overall Satisfaction: ‎10 out of… Read more “Keep up the Good Work II”

Name withheld

Thanks a lot Tech Team and Inside Sales Team

I‘m happy to get feedback and help in time. Thanks a lot, Tech team and Inside Sales… Read more “Thanks a lot Tech Team and Inside Sales Team”

Jack C.
Beijing CR Technology Co.

Thank You

Thank you, everything is fine. Overall Satisfaction: ‎9 out of… Read more “Thank You”

Eduardo O.

Wait Time Very Short

Overall there is nothing that needs to change. The wait time when I called was very short and the email response times were very reasonable. Overall Satisfaction: ‎10 out of 10… Read more “Wait Time Very Short”

Name withheld

Congratulations

Thanks for your prompt response and support. Congratulations. Overall Satisfaction: ‎10 out of… Read more “Congratulations”

Name withheld

Awesome Company

Thanks for being the awesome company you are! Overall Satisfaction: ‎10 out of… Read more “Awesome Company”

Name withheld

Case Resolved II

Customer Service: ‎10 out of… Read more “Case Resolved II”

Luisa L

Customer Service is Excellent

I requested an expedited quote today and Shelby had if for me within a few hours!! Thank you so much! Your customer service is excellent and I appreciate how you always follow up with us! Overall Satisfaction: ‎10 out of… Read more “Customer Service is Excellent”

Crystal C.

Help In Time

It’s very good to get help in time. Overall Satisfaction: ‎10 out of 10… Read more “Help In Time”

Jack Chen

Now More Informed

Charlie did a fantastic job for us. I am now more informed on how to use package teach values. Thank You Overall Satisfaction: ‎10 out of 10… Read more “Now More Informed”

Name withheld

Good Sales and Service

We have been working with BPM for 13 years. inside sales is an excellent team, we can get orders to update very soon, and easy to follow. The service team is the best I’ve ever met, the connect system is working well, every case has a case number, and very easy to follow. I hope… Read more “Good Sales and Service”

Ervin Q

Great Response

Overall Satisfaction: ‎9 out of… Read more “Great Response”

Name withheld

In-time Reply

That’s good for a reply in time. (‎10 out of… Read more “In-time Reply”

Jack C.

Solution Fixed the Problem

Nothing that I can think of. Charlie did an excellent job. His solution fixed the problem. Overall Satisfaction: ‎10 out of… Read more “Solution Fixed the Problem”

Name withheld

Knock Out Job

Once again doing a knock out job! (‎10 out of… Read more “Knock Out Job”

Name withheld

Knock Out Job!

NPS: ‎10 out of 10 Once again doing a knock out… Read more “Knock Out Job!”

Name withheld

Prompt Response and Support

Overall Satisfaction: ‎10 out of 10 Thanks for your prompt response and… Read more “Prompt Response and Support”

Name withheld

Case Resolved

Overall Satisfaction: ‎10 out of… Read more “Case Resolved”

Hari S

Response Time was Quick

I am newer to BPM but this process has worked well. The response time was quick and clear on what the next step was Overall Satisfaction: ‎9 out of 10… Read more “Response Time was Quick”

Travis S

Living up to expectations!

Great service, great product/options with laser focus on how to help your customers succeed. Many thanks Ebony for a great… Read more “Living up to expectations!”

Ifeanyi A

Like working with Charlie

I like working with Charlie Walton. With the information he gave me, I was able to clean the TM-50 sealing machine and get us back running in short order. NPS: 10 out of… Read more “Like working with Charlie”

Name withheld

BPM is Easy to Use

I have been programming parts for a long time and have every BPM system that was ever built. They are easy to use and the operation is very… Read more “BPM is Easy to Use”

Jim Howell

Great Job VI

Great Job, well done! NPS: ‎10 out of… Read more “Great Job VI”

Name withheld

Consistent, Excellent, Repeatable and Reliable

‎NPS: 10 out of 10 Consistent, excellent, repeatable, and reliable responses to inquiries! I wish all companies mirrored this type of… Read more “Consistent, Excellent, Repeatable and Reliable”

Name withheld

Attentive service

I appreciate your attentive service! Thank you very much! NPS:… Read more “Attentive service”

Name withheld

Thank you for quick response!

Thank you for your quick response! You doing a great job! NPS:… Read more “Thank you for quick response!”

Olexiy D

Keep up the good work!

Ebony Keep up the good work! Overall Satisfaction: ‎10 out of… Read more “Keep up the good work!”

Name withheld

Wonderful Job Solving Problem

Charlie did a wonderful job solving the pick problem. | NPS: 10 out of… Read more “Wonderful Job Solving Problem”

Name withheld

It’s Great

Re: Problem with Cyber camera: It’s great to reply in time | Overall Satisfaction: ‎10 out of… Read more “It’s Great”

Jack C

Great Job! IV

Technical Support: ‎10 out of 10 | Customer Service: ‎10 out of 10 | Overall Satisfaction: ‎10 out of… Read more “Great Job! IV”

Name withheld

It Is Great

It’s a great quote on time. thanks. NPS: 10 out of… Read more “It Is Great”

Jack C

Excellent Job for Us

Charlie Walton does an excellent job for us. I can’t think of anything more to make our next experience better. (NPS: 10 out of… Read more “Excellent Job for Us”

Name withheld

Very responsive

Very responsive & quick support. Overall Satisfaction: 9 out of 10… Read more “Very responsive”

Deepak S

Keep doing a great job!

Monet! You keep doing a great job! (NPS Score: 10 out of… Read more “Keep doing a great job!”

Name withheld

Great Job V

Great Job!!! Monet! Overall Satisfaction: ‎10 out of… Read more “Great Job V”

Name withheld

Thank You for Your Quick Response

Great job! Thank You for your quick response. NPS: 10 out of… Read more “Thank You for Your Quick Response”

Name withheld

They are Great

They are great! At the top in customer services. Overall Satisfaction: 10 out of… Read more “They are Great”

Name withheld

Excellent Service II

Thanks, excellent service. NPS: 10 out of… Read more “Excellent Service II”

Name withheld

Continue to be Responsive

Continue to be responsive to customer/IC manufacturer’s requests for support. NPS: 10 out of… Read more “Continue to be Responsive”

Name withheld

Great Job III

Hayley, good to hear from you! Great Job. NPS: 10 out of… Read more “Great Job III”

Name withheld

You Guys ROCK!

You Guys ROCK! NPS: 10 out of… Read more “You Guys ROCK!”

Carolyn H

Once again!

Once again! Great job! NPS: 10 out of… Read more “Once again!”

Name withheld

Quick Response Time

Thank you for the quick response time. (NPS: 10 out of… Read more “Quick Response Time”

Celso S

Fast Follow-Up

Loved that I got a follow-up email real quick. (NPS: 10 out of… Read more “Fast Follow-Up”

Christina R

Great Job II

Name withheld

Excellent Service

Monet– excellent service. (NPS: ‎10 out of… Read more “Excellent Service”

Juvencio C

Top of Customer Service

For me, you guys are right there at the top of customer service as compared to the various companies I have to deal with on a regular basis. Keep it up, it is appreciated by your customers! (NPS: 10 out of… Read more “Top of Customer Service”

Name withheld

Attention and Service

I appreciate the attention and service you share with me. You help me to have the tooling on hand in time and meet my customer requirements. Thanks. 1) Sales Process: 9 out of 10. 2) Customer Service: ‎10 out of 10. 3) Overall Satisfaction:  ‎9 out of… Read more “Attention and Service”

Roberto M

Appreciation

Arrow Electronics

Support on the night shift… by morning, we have KS Lau to support us. (NPS: ‎10 out of… Read more “Appreciation”

Mohamad Z

Mr. Charlie is the Best…

Mr. Charlie is the best engineer from BPM. (NPS: 10 out of… Read more “Mr. Charlie is the Best…”

Gilson U

Above and Beyond 2

BPM Microsystems goes above and beyond to help their partners. It’s an invaluable trait. (NPS: 10 out of… Read more “Above and Beyond 2”

Carolyn H

5 Stars

1) Sales Process: ‎10 out of 10 2) Customer Service: ‎10 out of 10 3) Overall Satisfaction: ‎10 out of… Read more “5 Stars”

Rocky L

Thank you once again

Thank you once again. Hayley, you’re on top of your game. (NPS: 10 out of… Read more “Thank you once again”

Name withheld

You GO Monet!

Name withheld

Keep Up the Outstanding Job

Great job Jennifer as usual! Keep up the outstanding job that you do. (NPS: ‎10 out of… Read more “Keep Up the Outstanding Job”

Name withheld

Great Job

Great job Ebony! You are truly an asset to the company! (NPS: 10 out of… Read more “Great Job”

Name withheld

Customer Very Happy

We and our customer thank your sales and production teams for building and shipping our order as quickly as we had requested. it made us and our customer very happy! (NPS: 10 out of… Read more “Customer Very Happy”

Name withheld

Great Job as Always!

Ebony, Great Job as always! NPS: 10 out of… Read more “Great Job as Always!”

Name withheld

Quick Response on the Quote

Everything is great, quick response on the quotation – Thank you (NPS: 10 out of… Read more “Quick Response on the Quote”

Name withheld

Great Response Time

Cory, Great job response time was within minutes and also helped sales. Go tech Team! (NPS: 10 out of… Read more “Great Response Time”

Name withheld

Keep It Up

Keep doing what you are doing!! (NPS: 10 out of… Read more “Keep It Up”

Larry B

Above and Beyond

Robert went above and beyond regarding the issue I was having programming a device. It is difficult to find someone like Robert that takes the time to provide clear, concise, detail in a timely manner. A++ customer service. Thank you so much. (NPS: 10 out of… Read more “Above and Beyond”

Name withheld

Fast Response II

Great service, fast response !!!! 1) Sales Process ‎10 out of 10 2) Customer Service ‎10 out of 10 3) Overall Satisfaction ‎10 out of 10… Read more “Fast Response II”

Jorge G

Good Work

Keep up the good work (10 out of 10… Read more “Good Work”

Name withheld

Visit was Great

I thought that this visit was great. I have no improvements. Charlie was very knowledgeable and helpful. NPS Survey: 1. Technical Support ‎10 out of 10 2. Customer Service ‎10 out of 10 3. Overall Satisfaction ‎10 out of… Read more “Visit was Great”

Ed S.

Fast Response

The response to the request that I received was quick! Excellent attention to the customer. (NPS Survey: 10 out of… Read more “Fast Response”

Eduardo A

New Quote Procedure

I see the new procedure for getting a quotation so quickly. Thanks (NPS Survey: 10 out of… Read more “New Quote Procedure”

Juan T.

Quick Response

Keep the quick response for the DSR. Thank you. (10 out of 10… Read more “Quick Response”

Rocky L.
BP Electronics Limited

Remedy in a Very Timely Manner

We had pick-and-place issues, and BPM Techs were able to assist us towards a remedy in a very timely manner. Thanks! (10 out of 10 NPS… Read more “Remedy in a Very Timely Manner”

Name withheld

Really Efficient

You are really efficient, i congratulation you (9.7 out of 10 on NPS… Read more “Really Efficient”

Raul R.

Very Efficient

Instant email acknowledgement is very efficient after loading orders. As customer, we know that our order is being processed and updated. If lead time can be shortened, it will be much… Read more “Very Efficient”

Name withheld

Glad to Work with BPM

I´m glad to work with BPM because you are in contact with our needs and always works to help us when is necessary. Thanks Overall Satisfaction: ‎10 out of… Read more “Glad to Work with BPM”

Name withheld

Love it!

You’re doing a great job. I love it. (10 out of… Read more “Love it!”

Name withheld

10/10 Customer Service Survey

1) Technical Support: ‎10 out of 10 2) Customer Service: ‎10 out of 10 3) Overall Satisfaction: ‎10 out of… Read more “10/10 Customer Service Survey”

Khaled M

Don’t change anything

Don’t change anything (keep it) as it… Read more “Don’t change anything”

Ferdinand M

Always Been Satisfied

“I have always been satisfied with BPM’s responses & requests for quotes are handled in a timely manner, Thank you” (9 out of 10… Read more “Always Been Satisfied”

Kym A.

Keep up the good work

“Keep up the good work Hayley, haven’t heard from you in a while.” “Everybody benefits from it! Jennifer has been a key player from day one.” “Once again nice turnaround. Thank You once again, Kathy!” (10 out of 10… Read more “Keep up the good work”

Name withheld

Utmost Programming Quality

BPM Microsystems Automated Programmer features utmost programming quality with high yield, excellent system uptime and performance, on-time delivery, and high-efficiency equipment for production. Celestica is running production in tape to tape. With BPM Automated Programmer, the integration of taping solution allows the devices to be programmed from tape to tape output with fast cycle time.… Read more “Utmost Programming Quality”

Ganapathy N.

Looking forward to further success

In December of 2012, Smart Modular Technologies decided to establish a semiconductor device programming services center (PSC) business unit. After some careful supplier evaluation, Smart chose BPM Microsystems state of the art 8th Generation Programmers as our dedicated solution for device programming. BPM Microsystems demonstrated itself as the leading programming equipment manufacturer by providing solutions… Read more “Looking forward to further success”

Jim L.

Bang Up Job

Many years and a couple of jobs ago you guys did a bang up job in a difficult situation for me. I’ve promoted your programmers ever since and for +20 years you’ve made me look like a genius. So it should be me thanking… Read more “Bang Up Job”

Jeff B.

A Dramatic Increase in Productivity

We’ve seen a dramatic increase in productivity because of all the different options that come with 4900 in terms of speed and capacity compared with our previous machine. For example, we had been reduced the operator interaction related to the machine, fast programming jobs development and a fast and robust technical support. After purchasing 4900,… Read more “A Dramatic Increase in Productivity”

Armando M.

Best IC Tools

BPM does have the best IC programming tools in the industry. Always admired their approach to developing excellent tools (from… Read more “Best IC Tools”

Monty R

Excellent support

BPM has been providing excellent support for many years for our company. I have been happy with their valuable services, helping me to solve many issues related to programming equipment, making it possible to maintain the tight deadlines to get programming algorithms, sockets, and fix technical issues, and answer any questions regarding quotations required by… Read more “Excellent support”

Miguel S.

Tell us what you think

Strong Testimonials form submission spinner.

Required

What is your full name?
What is your email address?
What is your company name?
We'll link to your website!
A headline for your testimonial.
What do you think about us?
rating fields

Google Reviews

BPM Microsystems Inc
4.8
Based on 10 reviews
powered by Google
Alejandro Puebla
Alejandro Puebla
00:09 09 Sep 22
Very good company, excellent option for those looking to program microcontrollers, apart from excellent service
Kip Kostenbauder
Kip Kostenbauder
18:27 29 Jan 19
Struggled with getting a technical support request dialog moving, but once we did, my issues were resolved quickly. We've had an older model manual programmer for ages, but it still works reliably, and can still get full support for it.
Daniel Gildersleeve
Daniel Gildersleeve
19:09 08 Oct 18
Stopped by BPM Microsystems this morning for a tour of the production facility where they actually build their automated programming machines. Very impressed by the organization and quality of the shop and demo programmers. The 3910 is a sleek and versatile device. Looks like just the thing I need to bring my programming in-house. Since my initial consultation, the BPM team has been super helpful at every step of the process. Big thanks to Scott for the tour and explaining the whole process to my team. Looking forward to a great investment.
scott bronstad
scott bronstad
18:23 15 Aug 18
Penny Ball
Penny Ball
23:10 08 Jul 18
Thank you very much
Xinran Wang
Xinran Wang
07:10 05 May 18
Christopher Coleman
Christopher Coleman
23:46 23 Aug 17
Pedro Martinez
Pedro Martinez
01:42 19 Mar 16
Justin Whitehead
Justin Whitehead
20:05 28 Feb 12
More reviews
js_loader