What people like you say about BPM
Above and Beyond
BPM Microsystems goes above and beyond to help their partners. It’s an invaluable trait. (NPS: 10 out of 10)
5 Stars
1) Sales Process: 10 out of 10 2) Customer Service: 10 out of 10 3) Overall Satisfaction: 10 out of 10
Thank you once again
Thank you once again. Hayley, you’re on top of your game. (NPS: 10 out of 10)
Keep Up the Outstanding Job
Great job Jennifer as usual! Keep up the outstanding job that you do. (NPS: 10 out of 10)
Truly an Asset
1) Sales Process: 10 out of 10 2) Customer Service: 10 out of 10 3) Overall Satisfaction: 10 out of 10 Great job Ebony! You are truly an asset to the company!
Customer Very Happy
We and our customer thank your sales and production teams for building and shipping our order as quickly as we had requested. it made us and our customer very happy! (NPS: 10 out of 10)
Quick Response on the Quote
Everything is great, quick response on the quotation – Thank you (NPS: 10 out of 10)
Great Response Time
Cory, Great job response time was within minutes and also helped sales. Go tech Team! (NPS: 10 out of 10)
Above and Beyond
Robert went above and beyond regarding the issue I was having programming a device. It is difficult to find someone like Robert that takes the time to provide clear, concise, detail in a timely manner. A++ customer service. Thank you so much. (NPS: 10 out of 10)
Fast Response
Great service, fast response !!!! 1) Sales Process 10 out of 10
2) Customer Service 10 out of 10
3) Overall Satisfaction 10 out of 10
Visit was Great

I thought that this visit was great. I have no improvements. Charlie was very knowledgeable and helpful. NPS Survey:
1. Technical Support 10 out of 10
2. Customer Service 10 out of 10
3. Overall Satisfaction 10 out of 10
Fast Response

The response to the request that I received was quick! Excellent attention to the customer. (NPS Survey: 10 out of 10)
New Quote Procedure

I see the new procedure for getting a quotation so quickly. Thanks (NPS Survey: 10 out of 10)
Quick Response
Keep the quick response for the DSR. Thank you. (10 out of 10 NPS)
Remedy in a Very Timely Manner
We had pick-and-place issues, and BPM Techs were able to assist us towards a remedy in a very timely manner. Thanks! (10 out of 10 NPS Score)
Very Efficient
Instant email acknowledgement is very efficient after loading orders. As customer, we know that our order is being processed and updated. If lead time can be shortened, it will be much better.
Glad to Work with BPM
I´m glad to work with BPM because you are in contact with our needs and always works to help us when is necessary. Thanks Overall Satisfaction: 10 out of 10
10/10 Customer Service Survey
1) Technical Support: 10 out of 10
2) Customer Service: 10 out of 10
3) Overall Satisfaction: 10 out of 10
Always Been Satisfied

“I have always been satisfied with BPM’s responses & requests for quotes are handled in a timely manner, Thank you” (9 out of 10 NPS)
Keep up the good work
“Keep up the good work Hayley, haven’t heard from you in a while.”
“Everybody benefits from it! Jennifer has been a key player from day one.”
“Once again nice turnaround. Thank You once again, Kathy!” (10 out of 10 NPS)
Utmost Programming Quality
BPM Microsystems Automated Programmer features utmost programming quality with high yield, excellent system uptime and performance, on-time delivery, and high-efficiency equipment for production.
Celestica is running production in tape to tape. With BPM Automated Programmer, the integration of taping solution allows the devices to be programmed from tape to tape output with fast cycle… Read more “Utmost Programming Quality”
Looking forward to further success

In December of 2012, Smart Modular Technologies decided to establish a semiconductor device programming services center (PSC) business unit. After some careful supplier evaluation, Smart chose BPM Microsystems state of the art 8th Generation Programmers as our dedicated solution for device programming. BPM Microsystems demonstrated itself as the leading programming equipment manufacturer by providing solutions… Read more “Looking forward to further success”
A Dramatic Increase in Productivity
We’ve seen a dramatic increase in productivity because of all the different options that come with 4900 in terms of speed and capacity compared with our previous machine. For example, we had been reduced the operator interaction related to the machine, fast programming jobs development and a fast and robust technical support. After purchasing 4900,… Read more “A Dramatic Increase in Productivity”
Excellent support

BPM has been providing excellent support for many years for our company. I have been happy with their valuable services, helping me to solve many issues related to programming equipment, making it possible to maintain the tight deadlines to get programming algorithms, sockets, and fix technical issues, and answer any questions regarding quotations required by… Read more “Excellent support”
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