by Scott Bronstad | Dec 14, 2022 | Announcements
BPM Microsystems plans to accept orders for 7th Generation series programmers, subject to availability.
Introduced by BPM Microsystems in 2005, the 7th Generation series programmers have offered an exceptional return on investment and productivity for over 17 years. We recognize that many customers continue to use the 7th Generation, programming millions of devices annually. Supply chain constraints, key component availability, and increasing cost of support are driving this decision.
We encourage customers to contact Sales to discuss upgrades and trade-in options. BPM’s 10th Generation programmers can be more than 10x faster and offer 500x more memory than the 7th Generation programmers.
Products Affected
1710 & 2710 Series – This includes but is not limited to 1710, 2710-2, 2710-4, 2710-6, FX710-240-2-STE, FX710-240SITE, FX710-AM-240STE and all parts, sub-assemblies or components of said programmers. This policy can be changed or canceled at any time without notice.
- Warranty repairs will be honored through the standard 1-year hardware warranty.
- Non-warranty repairs will be provided on a best-effort basis.
- Parts, sub-assemblies, and components will no longer be sold separately and will be used exclusively at the BPM Microsystems’ factory repair center.
- Algorithms and Software Updates – Customers with valid support contracts can continue requesting algorithms and accessing BPWin software updates.
- Software Support Contracts – Customers can continue to purchase BPWin software support contracts.
- Hardware Support Contracts – Effective immediately, extended warranty renewals will be offered on a case-by-case basis. BPM will continue to honor those existing hardware support contracts in place at the time of this notice.
- Socket Modules, Daughter Cards, Socket Cards, and Replacement Sockets – Customers can continue to purchase “adapter” products with the exception of obsolete or discontinued items.
Despite discontinuing selling 7th Generation Manual Programmers, BPM Microsystems will continue to service existing 7th Generation programmers for as long as our stock of critical parts allows.
BPM will continue to offer software updates, algorithms, and socket module development. Existing socket modules and replacement daughter cards will still be available for purchase.
To help you manage this transition, we are offering a Last Time Buy (LTB) opportunity. This allows you to purchase the 1710 Manual Programmer in the quantity you may need for the foreseeable future.
BPM Device Programmers | 1710 Manual Programmer
by Scott Bronstad | Oct 5, 2022 | Announcements, Technology
Micron, the largest manufacturer of memory chips in the United States (current stock price here), plans to invest up to $100 billion dollars over the next 20 years to build a chip factory in central New York, the company announced. A $20 billion investment is planned for the first phase through 2030 and is expected to create nearly 50,000 jobs.
The announcement follows the company’s $40 billion project in Boise, Idaho, which coincided with the passage of the US CHIPS Act earlier this year. The New York site could contain four 600K-square-foot clean rooms, equivalent to forty football fields.
Micron aims to increase DRAM production in the United States to 40% of its global output over the next decade (currently, most production is in Asia). New York production will begin in the second half of the decade as demand recovers. Manufacturing in the U.S. helps customers build products into a more secure supply chain, the company said.
Read the full Global SMT article here. | Read Micron’s press release here.
by Scott Bronstad | Oct 4, 2022 | Announcements, Automotive, News, Technology
By Stelios Diamantidis, Senior Director, Synopsys Autonomous Design Solutions
There hasn’t been another time in recent memory where semiconductors have become critical to fueling the electronics industry’s economic framework. The global chip shortage has become abundantly clear, which continues to distress industry sectors from automotive to consumer electronics.
In addition to holding back global economic growth and making life difficult for consumers and businesses worldwide, the shortfall in manufacturing capacity is uneven, affecting legacy process nodes far more than mid-performance nodes.
While semiconductor experts have been hard at work on scoping solutions, the situation has looked insoluble- simply put, semiconductors are extremely hard to design and manufacture; supply chain effects are very difficult to absorb due to this lack of flexibility.
Enter silicon remastering, a new AI-driven design framework with the potential to transform the global chip supply chain. To understand how we must acknowledge the root of the problem: an imbalance in manufacturing capacity. Process nodes built on legacy silicon technologies are in extremely short supply. With them running out, using past technologies to replenish them is no longer a viable option.
Read the full Embedded Computing Design article here
Automotive Device Shortage Update | Bring Device Programming In-House (Video) |
by Scott Bronstad | Sep 19, 2022 | Announcements, News
BPM is pleased to update the estimated support lead times for a variety of devices
BPM has nearly doubled the engineering staff in Device Support in the past year. We have more resources than we’ve ever had and adding even more team members. This is helping to reduce lead times for new device support requests (DSRs). We’ve also segmented support by device type and complexity. The following chart breaks it down:
| Algo Device Support Request by Device Type |
Algo Lead Time |
| Simple Update: |
5 Days |
| Package Addition: |
2 Weeks |
| NOR Flash, Serial NOR Flash, EEPROM, Serial EEPROM, Parallel EEPROM, Raw NAND, eMMC, HS200 or HS400 eMMC, Simple PLD: |
4 Weeks |
| Simple Microcontroller, Standard Microcontroller: |
4 to 8 Weeks (depends on complexity) |
| Complex PLD, Actel Flash, Actel Antifuse: |
8 Weeks |
| Raw NAND with BBM, Complex Microcontroller, FPGA, BBM Scheme, Complex Xilinx Antifuse: |
Requires Research to Quote |
BPM currently supports over 70,000 devices from over 200 manufacturers. For the supported device search, click here.
Current BPM customers get free Algorithm Support Credits (up to six $500 credits) for new support with a current Software Agreement. Manual production programmers get four algorithm credits; Automated Programmers get six algorithm credits, good for one year. You can learn more here. To request new device support with faster device support lead times, click here.
Support Agreement
BPM’s production level support agreement is designed for those customers who run critical operations and demand the highest level of support possible, and includes the following:
- 24/7 Hotline: +1 832-617-5702
You can report issues with device production outside of normal business hours. The customer will be put into contact with a live Field Service Engineer (for APS-related issues) or Customer Service Engineer (for device-related issues). Engineers will work with customers to collect all data on the issue, provide debug steps to resolve the issue over the phone, and will immediately create a BPM case if the issue requires additional time to resolve. This service is available to any BPM customer located in North America (Canada, the US, and Mexico). Fees apply if not covered by the current service/software contract.
- Spare Parts
Warranty replacement parts can ship from our headquarters in Houston, Texas, or directly from one of our global stock locations. Warranty replacement does not cover consumable parts or damage caused by the customer. In the case of local spare parts, customers have had replacement parts at their facility installed in less than 30 minutes.
- Priority Case Handling
You will receive priority in our new customer relationship management system. All of your incoming cases will receive a special tag that designates you as a full support user and we will prioritize your requests as necessary.
- On-Site Support
On-site support does not require a PO for labor hours when you are under a hardware contract.
Learn More
If you would like to learn more about BPM or have a service or technical-related question, please call +1 (713) 688-4600, toll-free in the US at (855) SELL BPM, or 24/7 Service hotline at +1 (832) 617-5702. You can also email technical support at tech@bpmmicro.com.
How to Program In-House | Device Programmers from BPM
by Scott Bronstad | Sep 19, 2022 | Announcements, News, Technology
On September 15, 2022, during a TV morning show appearance, General Motors CEO Mary Barra predicted the current device shortage will continue through 2023 and possibly beyond. “It’s getting a little better, but I frankly think it’s something that’s going to last into next year, maybe a little beyond,” says Ms. Barra.
GM recently paused Silverado production for a week at the Silao plant where 8,000 people are employed.
In June, GM declared that its Buick-brand vehicles will go fully electric by 2030. Fully Electric Vehicles (EV) have an even higher percentage of microchips than their gasoline-powered cousins, which much be addressed, as well as infrastructure such as recharging stations.
Microchip shortages are more complex than simpler parts. Each programmable device requires a value-added program uploaded to add functionality. Therefore, it’s not as simple as ordering more devices, but also allocating programming services (which can be outsourced or done in-house in a variety of ways– See the top 5 ways here).
To read the full article, click here.
Best ways to Program Devices | Read Article | Bringing Device Programming In-House
by Scott Bronstad | Aug 26, 2022 | Announcements, News
New Field Service Engineer Hired in Mexico
BPM is pleased to announce the hire of a dedicated Field Service Engineer to cover Mexico from Reynosa on the Texas border. Alejandro Puebla is an accomplished STM Process Engineer with over 10 years of experience. He has worked on and maintained BPM automated programmers for an Original Equipment Manufacturer in Reynosa prior to joining BPM full-time. He will give BPM the ability to service customers locally, in addition to troubleshooting technical issues, and is fluent in both Spanish and English.
With Alejandro on board, BPM now has three levels of support for its Mexico clients, including BPM Field Service Engineers in Houston, Texas. “Mexico continues to grow in international manufacturing,” says Penny Santhanam, Director of Customer Care at BPM. “Alejandro has the experience with working on the line locally– he understands the needs and challenges unique to device programming, and will be a huge asset for the growing number of companies with BPM systems.”
If you would like to learn more about BPM, or have a service or technical-related question, please call +1 (713) 688-4600, toll-free in the US at (855) SELL BPM, or 24/7 Service hotline* at +1 (832) 617-5702. You can also email technical support at tech@bpmmicro.com.
*After-hours calls are complimentary for clients with current hardware contracts.
