2018 Service Excellence Award Presented at IPC APEX EXPO
HOUSTON, TX-Mar. 29, 2018-BPM Microsystems, a leading global provider of IC device programming solutions, announces that is has been awarded the 2018 Service Excellence in the category of Device Programming. The award was presented to the company during a Tuesday, February 27, 2018 ceremony that took place at IPC APEX Expo in San Diego.
“We are extremely humbled and proud to be awarded the 2018 Service Excellence Award,” said Corey Miles, Customer Delivery Director at BPM Microsystems. “I want to thank our customers who voted to award us with this honor. The feedback from the Service Excellence survey has helped us improve multiple customer-facing processes, and the Customer Service team loves hearing how they are performing. Customer feedback adds a very personal touch to our path forward to world class customer service.”
The annual Service Excellence Awards recognize companies that received the highest customer service ratings, as judged by their own customers. Customers of participating companies rated each company in five service categories including dependability, quality, responsiveness, technology and value for price. Companies were rated on a scale of 1 to 7, with 1 being poor and 7 being best in class. BPM Microsystems ranked first place across device programming equipment providers.