In the event that your contract has expired, please be aware that we will be changing the way we assist in troubleshooting your issues with our customer care group. Charges will apply to service-related calls on all non-warranty issues. Please reach out to our team for additional information. As our number one concern is to provide you with the first-in-class service we are happy to assist in all your BPM product needs
BPM Microsystems Production Programmer Support Agreement
We understand the critical role your BPM Microsystems programming equipment plays in supporting your production line. Our customers rely on us to keep their automated production machines operating properly and to respond quickly when they need support. The Production Support Agreement reduces potential machine downtime by providing fast access to the people, the parts, and the software you need to keep your production running.
Full BPWin Software Support Agreement
Our Support Agreement customers recognize the importance of complementing their programming hardware with the latest BPWin software. Continuous improvements that include algorithm code revisions and software features enhance the usability and serviceability of the programmer, so that it operates even more effectively today than it did yesterday. Support Agreement customers have access to the resources needed to perform the programming job with confidence. When assistance is required, customers know our Technical Support Team has the expertise and is there to help.